While we are dedicated to providing top customer service and bringing great fitness gear to your home, the high volume of online shopping is bring new challenges to our warehouse and shipping partners.
We are doing everything we can to maintain regular shipping times, but we anticipate delays in order processing and shipping.
Orders are typically delivered in around 2 weeks but in areas where shipping companies are overburdened, longer delays are not uncommon. After processing, you can check with local your shipping provider for an estimated time of arrival.
Your tracking number will be sent via email as provided by our shipping partners. You may check for updates through their online portals, and please bear in mind that tracking updates have been known to be delayed as well.
If you have any questions, please contact our Customer Satisfaction Team at firstname.lastname@example.org.
We appreciate your understanding during this time and hope you are staying safe and active.
From all of us at Ativafit, we wish you all the best.