Our Satisfaction Guarantee
To ensure you are completely satisfied, we guarantee to handle any problems quickly and without a hassle. Our 30-Day Satisfaction Guarantee is offered for all products purchased through Ativafit.com.
If you receive a defective or malfunctioning product, or a product damaged during shipping, we will provide replacement parts or a new unit.
Contact customer service within 30 days of delivery to be eligible for replacement.
90-Day Limited Warranty
Valid for all orders placed on ativafit.com, our extended warranty covers replacement parts for free up to 90 days from the date of receipt.
To make a claim, send a detailed description of the issue with photos or videos showing damage or defect. We will send you the appropriate parts without additional charge.
Products will not be covered if damage is incurred from abuse, misuse, or negligence.
We offer free shipping on all orders within the Continental US
- Your order will be processed in 3-5 business days
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Allow 10-14 days for delivery
Orders maybe cancelled within 24 hours of purchase. Please contact customer service for any questions about your shipping.
Shipping & Return Policy
